Privacy Policy
BACKGROUND:
This Policy applies as
between you, the User of this Web Site and Cleaning
Services Direct Limited Company number (07663214)
"CSD" the owner and provider of this Web Site.
This Policy applies to our use of any and all Data
collected by us in relation to your use of the Web
Site and any Services or Systems therein.
1.
Definitions and Interpretation
In this Policy the
following terms shall have the following meanings:
2.
Data Collected
Without limitation, any
of the following Data may be collected:
2.1
name;
2.2
date of birth;
2.3
gender;
2.4
job title;
2.5
profession;
2.6
contact information such as email addresses and
telephone numbers;
2.7
demographic information such as post code,
preferences and interests;
2.8
financial information such as credit / debit card
numbers;
2.9
IP address (automatically collected);
2.10
web browser type and version (automatically
collected);
2.11
operating system (automatically collected);
2.12
a list of URLS starting with a referring site, your
activity on this Web Site, and the site you exit to
(automatically collected); and
2.13
Cookie information (see clause 10 below).
2.14
Analytics of search engines
3.
Our Use of Data
3.1
Any personal Data you submit will be retained by CSD
for as long as you use the Services and Systems
provided on the Web Site. Data that you may
submit through any communications System that we may
provide may be retained for a longer period of up to
6 months.
3.2
Unless we are obliged or permitted by law to do so,
and subject to Clause 4, your Data will not be
disclosed to third parties. This does not
include our affiliates and / or other companies
within our group.
3.3
All personal Data is stored securely in accordance
with the principles of the Data Protection Act 1998.
Fore more details on security, see clause 9 below.
3.4
Any or all of the above Data may be required by us
from time to time in order to provide you with the
best possible service and experience when using our
Web Site. Specifically, Data may be used by us
for the following reasons:
3.4.1
internal record keeping;
3.4.2
improvement of our products / services;
3.4.3
transmission by email of promotional materials that
may be of interest to you;
3.4.4
contact for market research purposes which may be
done using email, telephone, fax or mail. Such
information may be used to customise or update the
Web Site.
4.
Third Party Web Sites and Services
CSD may, from time to
time, employ the services of other parties for
dealing with matters that may include, but are not
limited to, payment handling, delivery of purchased
items, search engine facilities, advertising and
marketing. The providers of such services do
have access to certain personal Data provided by
Users of this Web Site. Any Data used by such
parties is used only to the extent required by them
to perform the services that CSD requests. Any
use for other purposes is strictly prohibited.
Furthermore, any Data that is processed by third
parties must be processed within the terms of this
Policy and in accordance with the Data Protection
Act 1998.
5.
Changes of Business Ownership and
Control
5.1
CSD may, from time to time, expand or reduce its
business and this may involve the sale of certain
divisions or the transfer of control of certain
divisions to other parties. Data provided by
Users will, where it is relevant to any division so
transferred, be transferred along with that division
and the new owner or newly controlling party will,
under the terms of this Policy, be permitted to use
the Data for the purposes for which it was supplied
by you.
5.2
In the event that any Data submitted by Users will
be transferred in such a manner, you will be
contacted in advance and informed of the changes.
When contacted you will be given the choice to have
your Data deleted or withheld from the new owner or
controller.
6.
Controlling Access to your Data
6.1
Wherever you are required to submit Data, you will
be given options to restrict our use of that Data.
This may include the following:
6.1.1
use of Data for direct marketing purposes; and
6.1.2
sharing Data with third parties.
7.
Your Right to Withhold Information
7.1
You may access certain areas of the Web Site without
providing any Data at all. However, to use all
Services and Systems available on the Web Site you
may be required to submit Account information or
other Data.
7.2
You may restrict your internet browsers use of
Cookies. For more information see clause 10.4
below.
8.
Accessing your own Data
8.1
You may access your Account at any time to view or
amend the Data. You may need to modify or
update your Data if your circumstances change.
Additional Data as to your marketing preferences may
also be stored and you may change this at any time.
8.2
You have the right to ask for a copy of your
personal Data on payment of a small fee.
9.
Security
9.1
Data security is of great importance to CSD and to
protect your Data we have put in place suitable
physical, electronic and managerial procedures to
safeguard and secure Data collected online.
9.2
Specifically we utilise the following systems:
9.2.1
Netsuite, Paypal and Worldpay which all use (SSL)
secure socket layer this prevents you from
inadvertently revealing any personal information
10.
Cookies
10.1
CSD may set and access Cookies on your computer.
10.2
A Cookie is a small file that resides on your
computers hard drive and often contains an
anonymous unique identifier and is accessible only
by the web site that placed it there, not any other
sites.
10.3
You may delete Cookies, however you may lose any
information that enables you to access the Web Site
more quickly.
10.4
You can choose to enable or disable Cookies in your
web browser. By default, your browser will
accept Cookies, however this can be altered.
For further details please consult the help menu in
your browser. Disabling Cookies may prevent
you from using the full range of Services available
on the Web Site.
11.
Changes to this Policy